Privacy Policy

Milestone Pro (“we,” “us,” or “our”) operates a curated event vendor marketplace. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit our website, create an account, pay a deposit, or interact with vendors through our platform.

By using Milestone Pro, you agree to the practices described in this policy. If you do not agree, please do not use our services.

We collect information you provide directly, such as your name, email address, phone number, event details, payment information, and messages exchanged with vendors or our support team.

We also collect information automatically when you use the site, including device type, browser, IP address, pages viewed, and cookies or similar technologies that help us improve performance and security.

We use your information to provide and improve our services, including curated vendor matching, checkout and milestone payments, customer support, and account management.

We may also use information to send service-related communications, prevent fraud, comply with legal obligations, and analyze usage trends to enhance the Milestone Pro experience.

We share information with verified vendors when you request matches, submit event details, or initiate a booking so they can respond to your inquiry.

We work with trusted service providers for payment processing, hosting, analytics, and customer support. These partners may only use your data to perform services on our behalf. We do not sell your personal information to third parties for their own marketing.

Payment card details are processed by our PCI-compliant payment partners. Milestone Pro does not store full card numbers on our servers.

We implement administrative, technical, and organizational safeguards designed to protect your information. No method of transmission or storage is completely secure, but we continuously work to reduce risk.

We use cookies and similar technologies to remember preferences, keep you signed in, measure site performance, and understand how visitors use Milestone Pro.

You can control cookies through your browser settings. Disabling certain cookies may limit some features of the platform.

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, and to opt out of certain processing activities.

You can update account details in your customer portal or contact us to submit a privacy request. We will respond within the timeframe required by applicable law.

Milestone Pro is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can take appropriate action.

If you access Milestone Pro from outside the United States, your information may be transferred to and processed in the United States or other countries where we or our service providers operate.

We take steps designed to ensure appropriate safeguards when data is transferred across borders.

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and revise the “Last updated” date above.

Your continued use of Milestone Pro after changes become effective constitutes acceptance of the updated policy.

For privacy questions or requests, contact us at hello@milestonepro.com or through our contact page. Please include enough detail for us to verify your account and respond to your request.